Confusion prevailed over security issues linked to BlackBerry smartphone, with its Canada-based manufacturer Research In Motion (RIM) on Tuesday reiterating that it was not possible to give security agencies access to its encrypted mail and messenger service as it did not possess a �master key� for interception.
RIM, which has over 10-lakh BlackBerry customers in the country, said its security architecture for customers was designed to exclude RIM or any third party from reading encrypted information under any circumstances.
On the other hand, Union Home Ministry officials claimed that RIM assured them that it would provide to intelligence agencies access to some of its services such as messaging and find out ways to address other issues related to data and messenger services.